WCC Web Editor Guidelines
How to submit changes to wccnet.edu
Web Services is a committed resource for staff and faculty to ensure the website is up-to-date, accessible, and follows best practices in user experience and design across all devices.
With a supervisor or Dean cc’ed, WCC staff and faculty are encouraged to submit smaller web content updates to websupport@wccnet.edu. This will generate a ticket in the support queue which is seen by the entire Web Services department. Ticket requests are resolved within two business days. For larger project requests, such as page redesigns, staff and faculty are advised to submit requests using the Marketing & Communications Request Form.
How to become a web editor
New editor accounts and training programs are temporarily on hold for 2025 as larger projects are underway. Check back for status updates or email websupport@wccnet.edu for more information.
We encourage the college to rely on Web Services for updates to the website. The Web Services team are experts in the latest accessibility standards, user experience, search engine optimization, writing for the web, and more.
The Web Services team is here to help individuals and subject matter experts around the college to ensure our website is an up-to-date, relevant, and helpful tool for all of our website visitors.
Before requesting access
Each department may opt to have one web editor. The request must be initiated via email to websupport@wccnet.edu by the department’s academic dean or the employees’ supervisor. The employee must participate in training before access is granted.
Web editor training
Training will be required on a yearly basis, or as required, by the Web Services department to ensure the editor is up to date with accessibility, branding, and web content best practices. Training will be provided by the Web Services Department.
Web editors who do not follow training standards or best practices as outlined in these guidelines may be asked to participate in additional web editor training.
Departments that require more than one web editors may be asked to provide a rationale in their request.
How does content get published to wccnet.edu?
Editors that were granted access prior to 2024 have "legacy" accounts which allow direct publishing rights to the website.
After July 1, 2025, all new web editor accounts will have the tools needed to make, save and submit changes to web content. All submitted changes will be reviewed by the Web Services department prior to publishing to ensure the content practices the latest requirements needed for accessibility, branding and best practices. This also helps ensure holistic content consistency and accuracy across the entire website. Content will be reviewed and published within two business days. The Web Services department may make adjustments as needed to meet best practice standards, but will communicate with the subject matter experts prior to publishing the recommended changes.
When creating web content, web editors must adhere to:
Maintaining web editor access
Web editors who do not log in after 12 months will lose editor status due to inactivity and a lapse of practice in applied accessibility and branding standards. Web editors will have the option to retrain and resume web editor access at the request of their supervisor.