Staff email delivery both inbound and outbound was significantly delays (several hours in some cases) due to spam activity on our Anti-spam service. We were able to clear up the bottlenecks causing delays by 4pm but many emails from both Saturday and Sunday were delayed in delivery.
The production Oracle database shutdown at 6am in error, human error. It was restarted and services restored by 6:40am.
ITS will be performing system maintenance on Sunday September 13th from 6am to 10am. Continue reading
Blackboard will be unavailable on Saturday September 5th from 7:00am to 7:30am eastern time for maintenance.
Degreeworks failed at 10:33am. We are restarting the service. Continue reading
Blackboard will be unavailable from Friday August 14 4pm until Saturday August 15 4pm for scheduled maintenance.
ITS will be performing system maintenance on Sunday August 9 from 6am to 10am. Continue reading
Blackboard was unavailable from 3:20am until 9:20am due to a resource limit on the application servers. Increasing the resource limit and restarting services corrected the issue.
WCC staff experienced performance degradation in email delivery and login access the afternoon of 07/16. The degradation was due to a failed disk and the subsequent recovery of that disk in our enterprise storage system. Continue reading
Non-credit payments are being blocked by the security enhancements applied to the payment server on the 12th. No payments were received until an exception was put in place at noon on the 13th.